Shipping/Returns Policy

Shipping Policy

Thank you for visiting and shopping at Joe Mowr Pantry!

Following are the terms and conditions that constitute our Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours

Rates

We offer FREE SHIPPING on all orders of R650 or more, for the gauteng region only.

On orders below R650 we charge a rate of R90 to all local destinations in and around Gauteng, and R120 for all National deliveries i.e. the rest of South Africa 

Returns

Due to the Covid 19 pandemic as well as risk of contamination we do not do any refunds on food/beverage products